1. Help Center
  2. Product information

StorHub FAQ

Q. When can I access my storage unit?

A: You can access your unit 24 hours, 7 days a week, all year round.

Q. Is there any insurance coverage for my items?

A: Yes, there is a small premium for a minimum coverage of $1,000. Higher coverage is also available at affordable monthly premiums. Find out more here.

Q. Can additional persons have access to my unit?

A: Yes, you may give authorisation during registration for additional persons to access your unit.

There is a one-time charge of S$10.70 for each additional registration.

Q. Does StorHub offer high security facilities?

A; StorHub facilities are equipped with state-of-the-art security features like 24-hour CCTV surveillance around the facilities, and pin code security access.

Storers can use a padlock of their choice to lock their units and restrict access to the units.